card time Privacy Policy — How We Handle Your Personal Data

card time is an online gaming and sports betting platform operated for players based in the Philippines. This Privacy Policy applies to all personal information collected when you visit our website, create an account, place bets, make deposits or withdrawals, contact our support team, or interact with any feature of the platform. It covers data collected through our website at cardtime.fun as well as through any mobile-optimised version of the platform. We are committed to handling your personal information responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about this policy or how your data is handled, you can reach our support team at [email protected]. This policy was last updated in 2025 and may be revised from time to time; continued use of the platform after any update constitutes your acceptance of the revised policy.

When you register for a card time account, we collect your full name, date of birth, email address, mobile number, and a username and password of your choosing. During the identity verification process required under Philippine regulations, we may also collect a copy of a government-issued identification document and a selfie or proof-of-identity image to confirm that you are who you say you are. When you make deposits or withdrawals, we collect transaction details including payment method information, transaction amounts in Philippine pesos (PHP), and timestamps. We also automatically collect certain technical data when you use the platform, including your IP address, device type, browser type, operating system, and pages visited, which helps us maintain platform security and improve your experience. If you contact our support team, we retain records of that correspondence, including any information you voluntarily provide during the interaction. We do not collect sensitive personal information beyond what is strictly necessary for account operation, identity verification, and regulatory compliance.

We use the personal information we collect to create and manage your account, process your deposits and withdrawals in Philippine pesos, verify your identity as required by applicable regulations, and provide you with access to sports betting, slot games, and the VIP rewards programme. Your contact details are used to send you important account notifications, transaction confirmations, and responses to your support enquiries. Technical data such as your IP address and device information is used to protect the security of your account, detect and prevent fraud, and ensure the platform operates correctly across different devices. We may use aggregated, anonymised data about how players use the platform to improve our services, but this data cannot be used to identify you individually. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. We will only send you promotional communications if you have opted in to receive them, and you can opt out at any time by contacting [email protected].

card time does not sell your personal information to any third party under any circumstances. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their services on our behalf. All such third parties are required to handle your data securely and in accordance with applicable Philippine data privacy laws. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of card time, our players, or the public. In the event of a business transfer or restructuring, your personal information may be transferred as part of that transaction, but the receiving party will be bound by the same privacy obligations described in this policy. We will never share your data with third parties for their own independent marketing purposes.

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance obligations. When your data is no longer required, we securely delete or anonymise it in accordance with our internal data retention schedule. card time uses industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure server infrastructure, and access controls that limit who within our organisation can view your data. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security against all possible threats, and you should also take steps to protect your own account by using a strong, unique password and keeping your login credentials confidential. If we become aware of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law. You can help keep your account secure by contacting us immediately at [email protected] if you suspect any unauthorised access.

Under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to your personal information held by card time. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal information we hold about you by submitting a request to [email protected]. You have the right to correct any inaccurate or incomplete personal information in your account, either through your account settings or by contacting our support team. You have the right to request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You also have the right to object to certain types of processing and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. We will respond to all data subject requests within the timeframes required by applicable law.

card time uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how players use the site so we can continue to improve it. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytical cookies help us understand which pages are most visited and how players navigate the platform, using aggregated and anonymised data that does not identify you personally. We do not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. You can manage your cookie preferences through your browser settings; however, disabling essential cookies may prevent certain features of the platform from working as expected. By continuing to use the card time platform after being informed of our cookie use, you consent to the use of cookies as described in this section. For more information about managing cookies, refer to your browser's help documentation.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way card time handles your personal information, please contact our support team at [email protected]. We take all privacy enquiries seriously and will respond as promptly as possible, and in any case within the timeframes required by Philippine data privacy law. If you wish to exercise any of your data subject rights — including access, correction, deletion, or objection — please include your registered account email address and a clear description of your request so we can process it efficiently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. We are committed to resolving all privacy concerns fairly and transparently, and we welcome feedback that helps us improve our data protection practices. For questions about your account, gaming activity, or platform features, you can also visit our FAQ page for quick answers.

Last updated: 2025. Contact: [email protected]